Bad News

I've run across a bit of a snag with the price of international shipping. Instead of the previous 60-80USD pricetag it would be 170USD give or take. Either way, international buyers would be paying close to 200USD for one mug. Needless to say that since they cost only 7.50USD to have made, this is a HUGE price increase. I'm not sure what I can do but ask if anybody knows of cheaper ways to ship internationally. I checked both FedEx and UPS and to ship a package that is 10x12x8 at 4lbs, they both come out to that general cost.

I hate to disappoint international buyers like this but it is one of those things that I do not know what to do for. If anybody wants to buy for that price then I will have no issues wrapping them up well and insuring the hell out of them.

Personally I would recommend you email me so I can send you the images I used. There are other glass engraving studios around and it won't cost you 200USD.

I'd like to say I'm sorry about this turn of events to international buyers one last time. You have been waiting a long time for these mugs only to have to hear this. Again, if anybody knows cheaper shipping let me know. If you want the designs then email me as well and if you still want to go through with the order I can do that.

International

Alright I've been a combination of busy and lazy lately so I'm going to get international orders started this week. I'm going to be emailing everybody from my original list with a paypal money request as soon as I figure out the weight and cost to ship. These will be pricier thanks to the horrible shipping rates. I'll be sending the emails out throughout the week so if you do not get an email and were on the original bulk order, let me know around Friday since I'll finish the emails by then.

Additionally, if anybody that got orders has issues, let me know. Don't feel bad to bug me either since I sometimes get emails mixed up and I like to hear about progress. It seems like most people have gotten their orders and are happy with them from the general feedback I have been getting.

International Orders

Picked up the mugs for international orders today. I will soon be sending PayPal requests for money and then shipping as they are paid for. I will be charging for the base price of the mugs plus tax in my state, the cost of shipping, and the cost of insurance on the packages. None of the mugs for international have centered images though, all are next to the handle.

Order Question

So the company contacted me earlier today. They said some of the mugs had been printed with the graphics on the front (facing away from the handle) instead of right next to the left hand side of the handle (as shown in the picture). I saw some of the mugs and it looked perfectly fine to me. If anybody has a problem with this and really wants to have the graphics on the left hand side of the handle then let me know very soon.

As I said though, it looks fine by me when I saw them and I told the company it was fine since they were half way through production. But if it is a problem to you, let me know ASAP.

Shipping

I got in contact with the company and asked them when the mugs would ship, they said they should be done by Friday and the time it takes in the states is 4-5 business days. Took them a bit longer to make them than I thought but you should be seeing them by next Friday at the latest. International orders who have paid, I will be picking up the mugs next week and shipping them myself then.